The Insurance for Texans Blog

Is A Local Insurance Agent Better Than Shopping Online For Insurance?

Written by Ron Wadley | Mar 18, 2019 2:58:00 PM

In today's fast paced world, buying things on the internet often works great. You can easily shop options, save time, and save money. Information is readily available through that miracle thing called a search engine for questions that come up along the way. We seem to shop online for everything. Including dinner! So why is Burleson home insurance any different? This is a great question.

First things first. One can definitely know enough to insure that they are getting comprehensive coverage. If that's the case, more power to you. However, feedback from prospects and customers over time is that many people consider the topic of home insurance to be as confusing as the Pythagorean Theorem. If you fall into the latter rather than the former, working with a local insurance agent can make sure that you're dealing with a professional rather than an 18 year old person on their second day in a call center. At Insurance For Texans, we are a hard working set of professionals whose goal is to put you, your family, and it's possessions first.

Once we've conquered the call center gap, there becomes the distinction of knowing the nuances of state and local specific laws and needs. In North Texas, we have a lot of hail storms. The claims process for hail is tricky at best, and different companies have different strategies for handling it. Navigating things like that can be difficult even for those that do it every day. Do you live east of Hwy 46 in the Houston area? That can change how your home is covered. Or do you require flood insurance? You start to see how this can become a problem.

We fielded a phone call the other day from a lady who had submitted her information into a form after a Google search that told her she could get competitive quotes now. That sounds awesome! But there is a catch. Generally speaking, if the website in question isn't a local agency advertising for business, you can expect to have your phone blown up by agents trying to get a hold of you. That's because the site you just entered all of your data into sold it to at least 10 agencies immediately after you hit send. Sorry about that.

So let's talk about time now. Do you have the time or want to allocate the time to shop across the entire market place to find the best coverage at the best price? An independent insurance agent can do that for you. After they look and compare, they can present the best options to you in a cohesive manner so that you can make an informed decision about your home insurance. How simple is that?

And lastly, let's discuss claims. A local agent has the ability to help you navigate the claim process when needed. They know what your deductible is, how to best determine if your roof has been destroyed, or who to speak to to get your issue resolved. If you have a simple question, your agent can get the answer without it showing up on your claim report. If you call their 1-800 number, that may not be the case.

So there really is a benefit to working with your local guy down the street. It's great for both of you and Insurance For Texans would love to help. If you aren't sure where you sit with your insurance today, speak to one of our professionals to determine if you're in the best position possible.